Mobirise Website Builder

Return policy:

Eligibility for returns

To be eligible for a refund, the item must be unused, undamaged, and in its original packaging. Custom-made or personalized items may not be eligible for a refund unless they are received in a damaged or defective condition.

Return process

If you wish to return an item, please follow contact our customer care team within the specified return window to initiate the return request. Provide the necessary information, including your order number, product details, and reason for return. Our customer care team will guide you through the return process, providing you with a return authorization and any specific instructions for packaging and shipping the item back to us.

Return shipping

When returning an item, you may be responsible for the return shipping costs unless the return is due to an error on our part, such as a defective or incorrect item sent. We recommend using a trackable shipping method and retaining the shipping receipt as proof of shipment.

Eligibility

To be eligible for a refund, the item must be unused, undamaged, and in its original packaging. Custom-made or personalized items may not be eligible for a refund unless they are received in a damaged or defective condition.

Refund Request

If you wish to request a refund, please contact our customer support team within 14 days from the date of delivery. Provide your order details and the reason for the refund request. Our team will guide you through the process.

Shipping options

We offer various shipping options to accommodate your needs. During the checkout process, you will have the opportunity to select the shipping method that suits you best. These options may include standard shipping, express shipping, or expedited delivery, depending on your location and the nature of the product.

Shipping options

We offer various shipping options to accommodate your needs. During the checkout process, you will have the opportunity to select the shipping method that suits you best. These options may include standard shipping, express shipping, or expedited delivery, depending on your location and the nature of the product.

Estimated delivery time

We understand that timely delivery is crucial, and we make every effort to deliver your order within the estimated time frame specified during the checkout process. Please note that the estimated delivery time may vary based on factors such as product availability, destination, and shipping method selected.

Order processing time

Once you place an order, our dedicated team begins processing it promptly. This includes verifying the order details, conducting quality checks, and preparing the package for shipment. The order processing time may vary depending on the product, with some items requiring additional handling or customization.

Shipment tracking

To keep you informed about the progress of your delivery, we provide shipment tracking for most orders. Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package. This allows you to monitor the status of your shipment and estimate its arrival.

Eligibility

To be eligible for a refund, the item must be unused, undamaged, and in its original packaging. Custom-made or personalized items may not be eligible for a refund unless they are received in a damaged or defective condition.

Refund Request

If you wish to request a refund, please contact our customer support team within 14 days from the date of delivery. Provide your order details and the reason for the refund request. Our team will guide you through the process.

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